To our amazing clients
Just wanted to start this LONG post with a huge thank you!! Thank you for your patients in waiting for us to open, thank you for checking in with us, thank you for putting up with my sporadic and sometimes useless social media posts! (please bare with me and hang in until the end, lots of important information to follow)
We have used this time away from the salon to prepare to open as safely as we possibly can, we have put in measures that we don’t necessarily like, but that will keep us and our clients as safe as humanly possible!
We ask that you are honest with us with regards to your health, as we will be with our own, if you or anyone you have had contact with in the previous 14 days has ANY Covid19 symptoms we ask that you call/text to rearrange your appointment.
Reception/waiting areas are unavailable, so please wait in your car until we call or text letting you know we are ready (please make sure we have your up to date mobile number at the time of booking) and arrive promptly to your appointment time
All appointments must be attended alone, no children, friends or family, unless you require a carer to assist you
The building has also implemented some changes, the usual entrance is available to use as always, hand sanitiser required on entry, the EXIT will be via the fire exit at the other end of the building (don’t worry I’ll show you where to go) IF you have any mobility issues, the lift is available as always, as is the usual doors for exit
Facecoverings will be required to be worn in the salon at all times, excluding During lip/chin/nasal waxing, facials or back massage or if you have a medical condition that means you cannot use one.
We will have non medical face masks available in the salon for £1 each if you do not have access to your own.
We will not be offering face treatments at this time.
Please wash your hands with soap and water (for at least 20 seconds) before entering the salon and use the automated hand sanitiser pump that will be available for all clients to use upon entering the salon, we may also check your temperature on arrival
We have a small sink available within the salon for us to use before and after every client, which will be available for you to use if for whatever reason you cannot access the public bathroom, we will also be wearing gloves for every treatment
Sneeze guards have been fitted on reception desk and nail bar
UVC steriliser (kills 99% of germs, bacteria and virus in the air and on surfaces in a 12 minute cycle) will be used regularly throughout the day, alongside our brand new True HEPA filter which will be running constantly whilst the salon as open
We may look a little different, we will be wearing medical grade scrubs to work, PVC fronted aprons, medical grade face masks, face visors for when we work on/near the face and (please don’t laugh) CROCS all of which will only be worn in the salon, washed daily and sanitised between clients and as always, gloves!
All open cupboards, units & shelves have custom fitted vinyl covers
Nail files, tinting brushes, sponges etc will be used for ONE person, where we can we will sanitise, individually bag and label with clients name and store for next time you come in, if we cannot adequately sanitise, we will dispose of them, however, we are trying to be conscious of the huge plastic problem this situation is going to create, and will minimise our impact as and where we can safely do so
We will be accepting cash, we will provide a small plastic envelope for which we would like you to put the cash into, it will then be stored for a minimum 7 days before we open and deposit into bank, change will be handed back in the same manor (please use sanitiser after handling cash) Contactless, card and prepayment are also available, whichever way you prefer to pay, card terminal will be sanitised after every use
All metal utensils, tweezers, nail clippers, scissors etc will be immediately placed in barbicide solution after use/during treatment and placed on a 30 minute cycle in the UVC sterilising cabinet or the autoclave at the end of the day, we have multiples of everything, only sterile utensils will be used on each client, As always!
Waxing – our usual high standards of waxing practice will continue as it always has done, we will however be adding in a few additional steps as well, all disposables will be stored away from waxing trolly and set our prior to your arrival, anything which has been uncovered during your treatment will be sterilised before storing even if it hasn’t been touched. We will also be replacing Rolled and Lap towels with couch roll, wipeable supports for your legs and wipeable pillow for your head.
All of our Shellac/Gel polishes are now stored in the retail cupboard, colour selection will be done through the glass or with us handling the Bottles only, again, everything will be sterilised before being returned to store, all equipment is stored under a vinyl cover when not in use, and will be set up freshly prior to your arrival
Pedicure bowl has plastic liner for disposal after each client, and everything will be sanitised between clients
We will be providing a plastic tub with a lid for ALL of your belongings, please do not Put bags, phones, purses or coats on any surface within the salon
We can not provide price lists or appointment cards at this point in time, as always full price list is available on our website and we can text with your appointment details if required
We are also unable to provide drinking water at this point, so ask that you bring a bottle with you if required, the air conditioning is unfortunately not allowed so it may be warmer than usual in the salon
You have made it to the end!!
Any questions or clarifications needed please feel free to call or message!
Hope to see you very soon
Charlie & Heather x